Cancellation policy
Placeholders shown in [RED BRACKETS] must be filled in before launch. This policy is a template and not legal advice; have it reviewed by an attorney.
Last updated: [EFFECTIVE DATE]
How Subscribe & Save works
When you choose a subscription plan, you agree to receive Project Man automatically on a recurring schedule and to be charged automatically for each delivery until you cancel.
- 90-Day Supply: 3 bottles delivered every 90 days, billed every 90 days at the subscription price shown at checkout.
- 30-Day Supply: 1 bottle delivered every 30 days, billed every 30 days at the subscription price shown at checkout.
Your first charge happens when you place your order. Each renewal is charged to the payment method on file on your renewal date, at the price and frequency shown at checkout, until you cancel.
Cancel anytime
You can cancel your subscription at any time, for any reason:
- Online: log in to your account at [ACCOUNT / SUBSCRIPTION PORTAL LINK], open your subscription and select Cancel subscription.
- By email: send a request to [SUPPORT EMAIL].
To avoid the next charge, cancel before your next renewal date. Cancelling stops all future deliveries and charges. Renewal orders that have already been charged or shipped are not refundable, except as covered by our 90-Day Money-Back Guarantee on your first order.
Skip, pause or change
You can skip a delivery, pause, change your delivery date or switch plans from your account, or by emailing [SUPPORT EMAIL].
Free gifts
Free gifts with the 90-Day plan (a tumbler, a habit tracker card, a training video plan and a sleep guide) come with your first order only. They're a one-time bonus and are not included with renewals.
Price changes
If the price of your subscription changes, we'll email you at least 7 days (and no more than 30 days) before the new price takes effect, with instructions on how to cancel.
Reminders
We'll send a confirmation email after you subscribe with your plan details and how to cancel, and at least one reminder each year with your plan, price and cancellation instructions.
Failed payments
If a renewal payment fails, we'll let you know and may retry the charge. If we can't process payment, your subscription may be paused or cancelled.
Contact
[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
[SUPPORT EMAIL]