Shipping policy
Placeholders shown in [RED BRACKETS] must be filled in before launch. This policy is a template and not legal advice; have it reviewed by an attorney.
Last updated: [EFFECTIVE DATE]
Where we ship
We currently ship to addresses in the United States only. [CONFIRM: ALL 50 STATES? APO/FPO/PO BOXES?]
Processing time
Orders are processed within [1–2] business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day.
Delivery time
Once shipped, orders typically arrive within 7–10 business days. Delivery times are estimates and can be affected by the carrier, weather or holidays.
Shipping cost
- 90-Day plan: free shipping on every delivery.
- 30-Day plan: free shipping on your first order. [SHIPPING COST ON LATER 30-DAY DELIVERIES]
- One-time purchase: shipping is calculated at checkout.
Tracking
You'll get an email with a tracking number when your order ships. Orders ship with [CARRIER].
Address accuracy
Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrect address entered at checkout. If you spot a mistake, email [SUPPORT EMAIL] right away and we'll do our best to fix it before your order ships.
Lost or damaged packages
If your tracking hasn't updated in [7] business days, or your package shows delivered but you can't find it, email [SUPPORT EMAIL] and we'll help. For damaged items, see our Refund Policy.
Contact
[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
[SUPPORT EMAIL]